Nortel GBIC-LX Problem

It was really a stressful week for me dealing with nortel baystack switch 470-48T-PWR problem on gbic lx recognition.

My diagnostics shows that the default software for baystack 470-48T-PWR does not have support for 1000base-lx gbic.

With the advice of fellow networking guy, I have to upgrade the software. But I cannot proceed with the installation because i might violate nortel warranty terms and condition.

On my point of view, Its really hard to look for information and support on nortel products.